Experience

Collectively, the Heku team has the widest experience of writing bids, developing service specifications and evaluating responses.  We have supported local authorities as well as significantly improving the success rates of national and international companies and third sector service providers, supporting them to win over £700 million in contracts.

We have a clear understanding of different market requirements and tailor our approach to suit your business.  We will work with you to understand your vision and strategy and to identify potential improvements for your future submissions.  Information about our approach and why clients use Heku is provided in the About page.

We bring together teams with specialist backgrounds to provide support to a wide range of clients and sectors.  Some of our specialisms are described below.

Environmental and Energy Sector

Heku has a vast range of experience within the environmental and energy sector, in particular waste management.  We have supported tenders including residual and commercial waste treatment tenders, recycling and organics treatment including composting and anaerobic digestion.  Some of the tenders that we have managed and developed submissions for include:

  • Short and medium term residual waste management tenders - project management and bid writing support provided to a medium sized waste management company
  • Long-term residual waste management contract in the north of England - following initial success in securing the contract for the client, with the written bid described as the best the Council had ever seen, we helped our client to successfully retain the contract when it was re-let
  • 20 year residual waste management contract (design, build, finance and operate) in the north of England - full project management of tender from PQQ through to Final Tender stages
  • Renewable energy installation company - bid writing training to staff
  • 25 year residual waste and dry recyclables contracts (design, build, finance and operate) in Scotland - development of written materials, together with project management support, provided at ISOS, ISDS and Final Tender stages
  • Long term food and green waste contracts (15 years+) - improvement of written responses / project management of bid submissions
  • 5 year food waste contract in England - project management of full tender submission, including written response
  • 4 year organics waste contract in Wales - project management of tender submission within short timescales, including development of written materials

Healthcare and Social Care

We have supported tenders for a number of organisations working in healthcare and social care. This includes carrying out full bid writing for submissions or bid review; including support for one of the largest UK providers of home care. Our Directors have additional experience gained in this field from their development of software to support CQC registered organisations with research and evidence of outstanding practice, together with tools to store their evidence ready for CQC inspections. Examples of tenders we have supported include:

  • Healthcare recruitment frameworks - support provided since 2019
  • Home care framework tenders
  • Supported living tenders
  • Adult day care service DPS

Other Sectors

Our attention to detail and thoroughness means that we have supported organisations within many other sectors; including successfully bidding within other countries. We are able to quickly understand the nature of your organisation, identify the key factors relevant to your industry and apply our experience; ensuring a comprehensive and accurate tender that fully reflects your organisation and your proposals for your clients.

Our tailored approach has been provided to organisations including the following for example:

  • Education technology - Heku has provided bid review support and bid writing support to a world leading education technology company. This has included successfully bidding for the provision of services within the UK and overseas
  • Electrical services - We have provided support for an electrical services contractor providing installation works across Housing Partnerships properties
  • Children's Centre Services - Heku provided bid writing support for a national charity who successfully bid to manage and deliver services for children and families in the centre of England
  • Insurance IT software provider - support with grant application
  • Various charities - support with applications for grants

Additional areas of support

Additional specialist IT support is provided.  This includes a wide range of support including data recovery, development of specialist bespoke IT systems and web based apps.